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Open Audience offers two main methods of service delivery: Full Service, in which your events are fully managed and delivered by us; and Enterprise, in which you take control of our powerful customisation tools to build events yourself.

We can also provide a service that sits somewhere in between according to your needs.

Full Service
From agenda design, to project management, to attending client meetings with you, we can fully build and deliver your platform, including on-site administration and post-event reporting.

Enterprise
Do you want complete control through your in-house team? We can connect your existing systems to Open Audience through an API and provide bespoke training and support, enabling you to take full control of your meeting dashboards and event creation, with the ability to request additional assistance where needed.

How can Open Audience help you?
Contact us today to discover how our highly customisable features and consultancy services can shape your events and deliver the results you want.

Full Service Features

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Your dedicated engagement experts.
The Open Audience Full Service experience provides you with peace of mind, and the ability to leave all the planning and onsite delivery logistics to our highly capable team of audience engagement and event technology experts.

We will design your content, build the technology, manage delivery, and oversee everything from beginning to end.

Full Service events can be delivered as standalone or as part of an Enterprise contract where you might need our support for high profile and more complex event delivery.

Read about our Enterprise delivery mode.

Full Service Features

  • Engagement consulting to create a fully-branded event with a unique URL, designed to your specifications to make a real impact on your audience
  • Event technology that flexes to your needs and integrates seamlessly with your event
  • We manage your data before and after the event in accordance with GDPR regulations
  • We can advise on event design and the engagement journey that your delegates may follow
  • Project management including onsite delivery and logistics
  • Provision of onsite network setup and maintenance as require
  • Detailed reporting and analysis agreed in advance. Collect insight to drive ROO and facilitate measurement of participants’ behaviour changes
  • Rental devices available for an additional charge
  • Custom development available for an additional charge. Need a unique format to support your event? We can deliver event-specific functionality.

Want to find out more?
Tell us about what you want to achieve with your events, and we will advise you on the most appropriate strategy and tools.

Enterprise Features

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Take full control of your events.
We can support you to allow your in-house team to deliver multiple events through access to your own dashboard, giving you control over a vast selection of engagement functionality and features.

Our Enterprise services gives you an onboarding package and offers an annual support plan. You can also request extra help through our Expert Services packages.

You can also request Full Service treatment for specific events.

Read about our Full Service delivery mode.

Enterprise Features

  • Administrator access; create a hierarchy of users
  • Tailored meetings programme
  • Customised branding to match your event
  • Detailed reporting
  • Onboarding training sessions
  • Access to our inhouse expert team
  • Email support and phone support

Expert Services
Training
Technology training sessions tailored to you, in addition to the onboarding sessions.
Event Design
Agenda design and planning. Engagement consulting on the most effective technology for your event.
Event Management
Structuring your events.
Loading content.
Problem-solving.
Project Management
We can provide project management, throughout your event or to deliver one specific part of it.
Results Analysis
We can help you to measure and compare your event results over time, analyse your data and provide recommendations for future events.

On-Site Support
Survey of venue network and setup of custom network if required.
Onsite Event Changes
Management of live modules such as polling and Q&A speaker briefing. Help desk and support.
Custom Development
If you want something unique created, we can do that for you
Device Hire
We can provide devices such as iPads set up with access to our offline and online platforms for your event.
Organisational Consulting
We have experience solving communication and transparency challenges in large organisations – we can provide analysis, implementation strategies and measurable result.

Want to find out more?
Tell us about what you want to achieve with your events, and we will advise you on the most appropriate strategy and tools.

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Get in touch

+44 (0) 1442 461575
www.linkedin.com/
company/open-audience